Cause1) A file can get quarantined if something went wrong during preflight/process so something stopped the process before it was ended successfully. This is not the same as a preflight error or warning.2) A file can also get quarantined if another application is "touching" the file on the same moment that PitStop Server is "touching" it.
Solution1) Send the quarantined folder, hot folder (.enf for version 08 and above) or screenshots of the hot folder settings (for version older than 08) and the original file so that Enfocus can investigate why the file got quarantined. Send the file to support@enfocus.com. The quarantined folder can be found in the path mention in the history or you can also check the general preferences of PitStop Server.2) Depending on what other application you suspect is conflicting, follow the instructions at A) or B)
Enfocus Pit Stop PRO 12 Downloadl
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